"Piazza Honda of Philadelphia is Top Notch"

I have owned 4 Hondas in my life, 2 used and 2 new.  The majority of the time all 4 of these cars were serviced at Piazza Honda of Philadelphia and I will continue to service my cars there.  The staff is very friendly and the waiting area is comfortable.  My service advisor, Christopher Calciano, is a great guy.  In the past with my previous cars, some of the issues I didn't understand, Christopher would physically show me the problem part and explain to me how it works and why the fix is needed.  I really appreciate that since I can see if a part of my car is broken/damaged, instead of taking someone's word for it.  Overall, Piazza Honda of Philadelphia is top notch compared to other dealerships I went to in the past. 

Yungly January 28, 2012 (Philadelphia, PA)

"Friendly & Prompt"

The staff at Piazza Honda of Philadelphia is very friendly and prompt.  They told me what was going on and what the extra charges were going to be.  They knew my name when I walked in.  It was a great experience!

George January 11, 2012, 2007 Accord

"Very Pleased"

They did a good job in repairing my car.  It was done quickly.  They explained to me what the repair was very well.  I was pleased with the whole experience. 

Stephen January 10, 2012, 2011 Odyssey

"Quick and Prompt Service"

I am pleased every time I go to Piazza Honda of Philadelphia for service.  They are always quick and very prompt.  I have never had problems and they get me in and out quickly, especially after work.  Highly recommended service department. 

Zachary January 10, 2012, 2007 Civic

"Very Pleased with my recent Service visit! "

The service was excellent.  I have no complaints.  The service advisor gave me a specific time frame when the car was going to be done, and the time was very accurate.  I am very pleased with the labor and courtesy that I have received from Piazza Honda of Philadelphia!

Daniel January 9, 2012, 2011 CR-V

"Highly Recommended Service Department"

I was in for service a couple of weeks ago.  My service advisor, Lionell Evans, whom was very pleasant and took very good care of my CR-V's needs.  He is an asset to your company and your service manager, Mike Quinn, is also great too. 

Joan December 30, 2011, 2011 CR-V

"Great Service"

Piazza had quick service and great communication skills,while I waited in the lounge.  At Piazza Honda of Philadelphia I received very friendly service. 

Bret December 23, 2011, 2009 Pilot

"Great Service Experience"

The service people were respectful, helpful and friendly.  Marc Ferris was really nice.  I used to take my vehicles to other dealers, but their service departments were horrendous.  Piazza Honda of Philadelphia has a great service department and nice people.  I would by far recommend them.

Lauren November 15, 2011, 2010 CR-V

"Honest & Fair"

It was because of the fairness of the cost and the honest staff.  Honestly, it was one of the best places I have ever taken my car. 

Nic November 1, 2011, 2003 Accord

"Pleased with Everything"

Everything was explained to me.  It was done as it should have been.  It was a very pleasing experience. 

Samuel October 17, 2011, 2011 Accord

"A Satisfied Customer"

I was completely satisfied with everything.  Piazza Honda did their job excellently.

Maxwell October 14, 2011, 2007 Pilot

"A Wonderful Experience"

Everyone at Piazza are very courteous and pleasant.  The waiting area was comfortable and even had some pretzels and a television set for those who waited.  They also checked for the recent recall issues, which I was unaware of.  I received the recall notices in the mail a day or two after.  I was happy I didn't have to go back.  The service advisors also looked into my other Hondas to make sure they were not included in any of the recall issues. 

Karen October 12, 2011

"My Sole Service Center"

I have been using Piazza Honda of Philadelphia for 25-30 years as my sole service center.  They have always treated me well and with personal attention.  I have great confidence in Marc, Greg and Lionel, who I interface with the most.  The entire staff has always been helpful and professional.  I should also note the service manager, Mike, is very hands on and been very helpful to me on more than one occasion.  I cannot say enough about the high quality of service Piazza has always provided and I am sure our relationship will continue well into the future. 

Anthony October 11, 2011 (Broomall, PA)

"Top Notch at Piazza"

All of the staff at Piazza worked with me.  There was not any pressure and Joe Reed came in from his vacation time to work with me. 

Cathleen October 6, 2011 (2012 Accord)

"3rd Piazza Honda Purchase!"

Ross Polinow, the General Manager, was a great guy!!  The Honda Accord pretty much sold itself and Piazza Honda of Philadelphia is full of nice people.  This is my third Honda purchased at Piazza.  I have recommended Piazza to many co-workers. 

Robert October 5, 2011 (2011 Accord)

"Friendly Service Advisors"

Everybody was friendly and they went out of their way to make sure the repair was done properly.  Piazza made sure that I paid the least possible way, which I enjoyed greatly!

Peter September 26, 2011 (2009 Accord)

"Great Service Department"

I have been going to Piazza Honda of Philadelphia since I purchased the car and I have always had the same service advisor.  He calls me by my name and helps me out with any problems I may have.  I feel very easy going to Piazza.  They make it very uncomplicated and very comfortable.  All of the work that Piazza has done on my car, has been great.  I feel very save in my Honda CR-V.  The prices at Piazza are very fair.

Nancy September 26, 2011 (2005 CR-V)

"Excellent Service at Piazza Honda"

I'm writing to thank your service department for excellent service.  My family and I were heading toward Philadelphia for a weekend trip from out of state on Labor Day weekend, when our Odyssey began shaking violently.  We were able to make it to your service center in the late morning.  Kiran and the two gentleman running the shuttle service were excellent.  The Odyssey was diagnosed and repaired before the facility closed, thereby not stranding my family (including three children under five) in PA for multiple days.  The shuttle drivers helped to load and unload the shuttle with multiple car seats and were friendly and thoughtful with the children.  While this may seem like just good customer service, we appreciate it - Thanks again!

Earl September 19, 2011 (Odyssey)

"A Satisfied Piazza Customer"

They are personally involved and caring about the customer.  They are professional and do a good job.  I am satisfied!

John September 8, 2011 (2008 Accord)

"Good Customer Service"

The service advisors were very clear.  They even gave me a coupon to help out with the service I was having done.  They were very genuine.  I would recommend Piazza Honda of Philadelphia.  

Ted September 8, 2011 (2009 Accord)

"Great at Piazza Honda"

Their response time was great.  When I checked in, they let me know of any upcoming services.  Piazza Honda of Philadelphia is a high tech service center.  I like how when I come in early on a Saturday morning, I can get my car back that same morning.  

Joe August 31, 2011

"A Honda Customer for 20 years+"

I have been dealing with Honda for over 20 years.  I have always gotten the service I have desired. 

Doris August 29, 2011

"Very nice Service Staff"

The staff at Piazza Honda of Philadelphia were very nice.  The waiting room was very comfortable.  All of my questions were answered and explained thoroughly. 

Robin August 15, 2011

"Reliable Service"

The service that was done was good.  We have been going there for three or four years.  Every service I have done at Piazza is very good.

Mayrena August 15, 2011

"All around good Service"

Piazza did what I said, the charge was great and my vehicle was ready when they said it would be.  The service staff greeted me and took me back to my home, with the use of their shuttle.  I was very satisfied with the service I received from Piazza Honda of Philadelphia.   

David August 15, 2011

"Great Service Representatives"

They are consistent with their service representatives.  They do not have a high turnover rate.  I know them all by name.  The explanations of the problems are consistent.  It is an easy visit. 

Dion August 11, 2011

"Thank You Piazza Honda of Philadelphia"

I would like to say thank you to Andy Au, my salesman, for spending so much time and explaining the many features on the new Accord.

Heng July 22, 2011, 2011 Accord

"Knowledgeable, Helpful and Professional Staff "

Andy Au was very knowledgeable about Honda products and services.  He was very considerate of what we needed in a car and of our time.  He made buying our new Honda an enjoyable and stress-free experience.  He also provided us with every detail concerning its operation and features.  We will surely do business with him in the future.  Adam made the paperwork process as quick and painless as possible.  He answered any questions concerning optional purchases and was very thorough in his explanation of forms and fees.  Adam created a very comfortable atmosphere and treated us like family.  We feel completely comfortable in our new accord after al of its capabilities were explained and demonstrated.  The car was clean and in excellent condition when received.  We could not have been more satisfied with our experience.  We will highly recommend Piazza Honda of Philadelphia to our friends and family.

Henry July 16, 2011, 2011 Accord

"Best Service Department"

I was happy with everything.  Piazza has been excellent with the way they service my car.  The service took a reasonable amount of time with excellent service quality.  Every staff member was so nice and courteous.  I have been putting in a good word about Piazza to all I know.

Mirella June 21, 2011, 2009 Pilot

"Pleasant Staff"

I noticed the check engine light came on yesterday after leaving work.  I checked my gas cap, thinking maybe that was the cause, but I did not want to trust or chance it.  I immediately went to Piazza Honda of Philadelphia to their Express Service and was treated with the upmost respect.  My car was returned to me with the problem solved.  I was assisted by the Yellow Team and advised by Lionell Evans, who was one of the most professional and pleasant individuals, I have ever met.  Thanks Piazza Honda! 

Kenya May 20, 2011, 2005 Civic

"Helpful Staff"

Everybody at Piazza Honda of Philadelphia was so helpful.  They explained everything to me.  I will definitely bring my car back for service. 

Annamary May 17, 2011, 2009 Civic

"Patient and Pleasant"

The Finance Manager, Adam Chaar, was very thorough, professional, patient and was very pleasant. 

Kristian May 15, 2011, 2011 Odyssey

"Excellent Service"

Piazza Honda of Philadelphia's repair shop is excellent.  I have gone there for several years.  The repairs and people are great.  Mark and the staff welcome you immediately and keep you noticed of the work being done.  I cannot say enough positive things about Piazza.  It is the most honest and complete shop that I have ever dealt with.  Thank you!

Kathleen May 10, 2011 (Aldan, PA)

"Great Sales People"

Adam Chaar and Brian Henderson helped me receive the right price.  My friend referred me to Piazza Honda of Philadelphia, where we both purchased the same day!

Tiffany May 10, 2011, 2011 Civic

"Never had a problem at Piazza"

I never have a problem with the maintenance.  The staff and maintenance is good.  I feel comfortable taking it to Piazza because that is where I bought my car and they know all the ins and outs about my car.

Ed May 10, 2011, 2003 Odyssey

"Piazza Customer for Years"

I have been going to Piazza Honda of Philadelphia for years.  I have never had a problem with them.

Stephanie April 28, 2011, 2010 CR-V

"Excellent Service"

I would like to express my thanks and appreciation to Marc Ferris in your service department for the excellent service we received on April 19th, when our 2003 Odyssey broke down in downtown Philly.  We were on vacation this week visiting family when our van broke down.  AAA gave us your phone number, so I called ahead and Marc Ferris answered, who told me to come in and that he would have our van looked at right away.  Marc greeted us warmly and showed us the waiting room.  Marc got our van in quickly, and about 45 minutes later, Marc called us back to the service desk and asked, "Do you want the good news or the better news?"  The good news was that our car was not seriously damaged and the better news that you had the part in stock and could repair our van in about an hour.  We were relieved of course, but we were hungry.  I asked Marc if there was somewhere nearby to grab lunch, he arranged your shuttle to take us to a nearby restaurant and then pick us up when we were done lunch.  We had a very enjoyable ride to and from the restaurant with your shuttle driver, Marty, who is quite a character.  About 3 hours after our problem had started; we were back on the road, heading to my Mom's house for cheese steaks and then the Phillies game.  Marc and Marty are to be commended for their excellent, caring service and great attitudes. 

Edwin April 27, 2011, 2003 Odyssey

"First Car Purchase"

I would like to thank Piazza Honda of Philadelphia and Chris Tran for their service and help making the process of buying my first car a positive experience.  Chris' customer service was excellent and I feel as if he did everything possible to make sure that I was satisfied with my purchase - even staying later than his shift lasted, to make sure everything went smoothly.  I am highly satisfied with my new Honda Civic, as well as the customer service that came along with it!  Thank you. 

Alexandra April 26, 2011, 2011 Civic

"Wonderful Experience"

My salesman, Matt Finelli, was very good.  Everyone was very helpful and acted more like family.  I had a wonderful experience at Piazza Honda of Philadelphia.

Andre April 25, 2011, 2011 Civic

"Piazza Honda is Great!"

While on vacation in Philadelphia, my Honda Odyssey was rear-ended in a traffic accident.  We could still drive it-but there was a rubbing noise on the rear tire.  We brought it to your dealership, the next day (April 20th) and your service department sent us to your body shop down the street.  A young man from behind the counter "gladly" freed the metal from the tire and put our mind at ease for a safe trip home.  While this may not be a big deal to him ... being 300 miles from home in an unfamiliar city meant a lot to us.  Thank you again.

Paula & Phil April 21, 2011

"Helpful Staff"

My recent service visit at Piazza Honda of Philadelphia was very good.  Everyone was very helpful and nice.  I would recommend Piazza Honda anytime. 

Martin April 14, 2011, 2009 CR-V

"Would Recommend Piazza Honda"

Andy Au, my salesperson, was very helpful and very nice.  He was willing to help me in any possible way. 

Elvina April 14, 2011, 2011 Accord

"Smooth Process "

Everyone was very organized and knew what they were doing.  The service advisor explained everything to me.  The entire service visit went very smooth.

Vincent April 14, 2011, 2006 Odyssey

"Very Happy with Piazza"

I am very happy with Piazza Honda of Philadelphia.  The service advisors are able to help me with my questions and many other things. 

Yvonne April 14, 2011, 2009 Fit

"Customer Service Comes 1st"

I have been going to Piazza Honda of Philadelphia for about 10 years.  They are really good, the staff handles the customers very well.  Everything time I visit, it is a good experience. 

Mark April 13, 2011, 2007 Pilot

"Not Too Aggressive"

Everyone at Piazza Honda of Philadelphia was very good.  The car was very clean when I picked it up at delivery.  I liked the sales style at Piazza, it was not too aggressive.  Keep up the good work Piazza!

Niraj April 12, 2011, 2011 Accord

"Great Treatment"

Mr. Ramos, a saleman, was very helpful.  He helped us with the translation, for an even clearer understanding.  I enjoyed the buying process at Piazza Honda of Philadelphia. 

Bernarda April 12, 2011, 2011 Pilot

"Perfect Experience"

Piazza Honda has very fair prices.  All of the service people were very nice and helpful.  Everything turned out how they told me it would.  There were not any surprises at the end.

Zackary March 31, 2011, 2009 Fit

"Very Convenient"

Piazza Honda of Philadelphia is very convenient for me.  I work nearby and I am able to use their shuttle service to and from work.  I have not had a negative experience. 

Elizabeth March 31, 2011, 2005 CR-V

"Quick Service"

I walked in and they quickly took care of me.  The service advisor explained everything about the oils and why they were using a specific oil as well as the price.  He also addressed my concerns about some scratches, which they immediately took care of with touch-up paint.  They were very quick, personable and friendly.   

Francine March 31, 2011, 2010 CR-V

"Nice Sales Staff"

All of the sales staff was very nice and everything was on time.  The finance person mentioned the service lojack and explained it fully.  The manager was nice and so was the person who called me back on the phone.

Lydia March 28, 2011, 2010 Fit

"Great Salesman"

My salesperson, Sam Rizzello, took care of me very well.  He did not stop his excellent response at the beginning.  He has been great with the follow-up.  I really respect Sam.

Domenick March 23, 2011, 2011 Fit

"Thank You Piazza"

I have to thank you guys!  Irmarae Rosa and Mike Quinn are the best!  They helped me out when my "home" Honda dealer left me stranded.  The mechanic that came to the airport to rescue me was fantastic.  All three great people!  You have my business now!  I even take my Ford to them for service.  I cannot thank you guys enough.  I have been recommending you guys to everyone I know. 

Earl March 18, 2011

"Thank You For Great Service!"

Mark Ferris,

I wanted to thank you for going out of your way to drop off my documents.  You definitely took customer service to a whole new level and I wanted to make sure you know how much I appreciated the gesture. 

Leeanna March 3, 2011, 2010 Civic

"Very Happy with Piazza Service"

Everything was done to my satisfaction.  I was extremely happy with my entire service visit. 

William March 2, 2011, 2010 CR-V

"Quick Service"

The service at Piazza Honda of Philadelphia is very convenient.  They are close to my home.  I was in and out within an hour.

Frank March 2, 2011, 2006 Accord

"Thank You for A Great Experience"

Amy and I want to thank you for all your help and advice with the new Fit Sport.  We are more than thrilled with the car.  You made it easy to complete the "trade in" and purchase process.  We are equally happy with how you were able to accommodate us by having the additional accessories we wanted installed and ready when we picked up the 2011 Fit.  We want to thank Adam for all the help he gave us with completing and processing all the paperwork.  Every person we spoke to at Piazza Honda of Philadelphia made us feel welcome and at ease.  My relationship with Piazza Honda started with the service department back in 2007, when I brought my 2007 Fit Sport in for service.  I realized early on that when the time came, I was going to stick with Piazza Honda for my new car.  I will always go to Piazza Honda for all of my car's needs.

Domenick February 28, 2011, 2011 Fit Sport

"Fabulous"

Dear Mark,

Thanks for being such a sweetheart and taking such good care of me (and Ricky).  We will be driving down to Piazza Honda of Philadelphia for service exclusively from you from now on. 

Eva February 25, 2011, 2001 CR-V

"Great Service Department "

I just wanted to take the time to let you know how very pleased I am with the service I received at Piazza Honda of Philadelphia this week. I took my CR-V in on Monday evening and Irmarae Rosa was fantastic. My CR-V was my first car purchase and I was unsure of what to do when I was having issues with the throttle. Irmarae was very helpful and made me feel at ease. She called me back promptly the next day and explained in detail what was wrong. She also preemptively talked with the Warranty company and worked with them to ensure that I was getting the best possible price for my service. The work on my car was done by the very next day! I was completely surprised that it did not take long to complete the work. I found out that though the part they needed usually has to be ordered. Irmarae called another dealership in the Piazza network and was able to get the throttle component that was needed to repair my CR-V. I appreciate all that she did and I wanted to let you know what a great individual you have on staff. She was not only kind and informative, she went above and beyond in making sure that my service was done quickly and efficiently. Thank you so much!

Hillary February 25, 2011 (CR-V)

"Helpful Sales Department"

Mario was nice and helpful when I was turning in my trade-in vehicle.  Adam in finance, was very good explaining all of the paperwork.  The delivery process was very informative, Sam, explained all the features of the vehicle.   

Brent February 25, 2011, 2011 Pilot (Philadelphia, PA)

"Completely Satisfied"

I was completely satisfied with my current visit to Piazza Honda of Philadelphia.  Mario and Alex were very helpful and courteous to my husband and I.  I will certainly shout out to all of my friends and family to recommend Piazza Honda of Philadelphia.  Thank you. 

Barbara February 21, 2011

"Outstanding Experience"

I recently traded in my Fit for a new one.  I added some options at the time of purchase.  I would like to advise you not only the service department is great to deal with, but the sales representatives are equally good; especially, Sam Rizzello, who worked with me to complete the purchase.  I cannot tell you what a terrific job he did.  He made the whole sales experience a really satisfying one.  I also want to thank Jenn Christinzio for all of her help and information I received over the internet.  Thanks to all at Piazza Honda of Philadelphia. 

Domenick February 17, 2011 (Philadelphia, PA)

"Great Experience at Piazza"

Last night, I drove away from your lot in a 2011 Honda Odyssey Touring Elite. Joe Reed handled the transaction from start to finish and I wanted to share with you how happy my wife and I are with both our car and the buying experience.  We both found Joe to be a breath of fresh air: a no-pressure, straight-shooter. Other dealerships either had hidden charges in their pricing or played their cards close to the vest. Joe was up-front about price and never wavered. He is also extremely knowledgeable about Honda vehicles and, in our case, took the time to show us all of the bells and whistles in our car. And in the Touring Elite, there are plenty. You should know that Joe Reed was one of the big reasons we chose Piazza over the competition. Thank you very much.

Eric February 17, 2011, 2011 Odyssey

"Wonderful Service Experience"

Dear Mr. Polinow,

Last week, I had my car serviced at your dealership and I wanted to inform you that I was extraordinarily pleased with the service that I received.  I found the service personnel to be friendly and welcoming.  This started with the gentleman who greeted me when I drove my Honda CR-V up to the service bay.  I was greeted warmly by Mike Quinn and Greg Trower.  I do not live near any particular Honda dealership.  I have  tried many other Honda dealerships; and I can say that your dealership made me feel like you wanted to service my car.  It's the little things that you do - soft pretzels, USA today, rental car arrangement, complimentary car wash, the phone calls to update me about the status of the work and when it is completed and many more.  I find that this type of customer care is rare these days - a lot of people talk about delivering it, but Mike Quinn's group actually delivers it. 

Christopher February 14, 2011 (CR-V)

"Highly Recommended"

The General Manager, Ross, and the Finance Manager, Osh, were absolutely great.  I would highly recommend anyone interested in a Honda, to go to Piazza Honda of Philadelphia.  I had a very wonderful experience with my purchase!

Cameron February 14, 2011, 2010 Crosstour (Philadelphia, PA)

"Nice Place"

Everytime I go there, the service advisors are very nice.  The cashier is very friendly as well.  Piazza Honda of Philadelphia provided quick and personable service. 

Anthony February 14, 2011, 2009 CR-V

"Nice & Courteous Staff"

My salesperson, John Duong, was very nice and courteous.  He went over the entire vehicle before I drove it off the lot.  He was very polite and understanding. 

Mailyn February 12, 2011, 2011 Odyssey (Philadelphia, PA)

"Great Sales Department"

My salesman, Andy Au, was very good and informative.  It was a pleasure to work with him and all of the Piazza Honda sales staff.

Leonard February 12, 2011, 2011 Accord (West Berlin, NJ)

"Great Service"

Our Service Advisor, Irma, makes my wife and I feel welcomed when we are at the dealership.  She is always friendly and ready to help us. 

Nick February 11, 2011 (Philadelphia, PA)

"Very Good Service Department"

The service advisor, Irma, was really nice.  She showed me where the key problem was and how to clean the keys.  It was nice that she took the time to explain the process to me.  I also had a coupon with me, which they accepted, no questions asked.  She went above and beyond to help me. 

Nick February 9, 2011, 2007 Accord (Philadelphia, PA)

"Very Convenient"

I like the convenince of this dealership.  They have a shuttle service that transported me to and from work.  They called promptly when my vehicle was ready. 

Kimberly February 5, 2011 (2007 Fit)

"3rd Piazza Honda of Philadelphia Purchase"

This is the third vehicle that I have purchased from Piazza Honda of Philadelphia and I will definitely purchase my next from them.  I will recommend them to all of my friends and family. 

Catherine February 5, 2011 (2005 Accord)

"Very Easy Car Buying"

Nick, my salesperson, was great, very helpful, and understanding.  He understood what I wanted to pay and made my experience very easy.  Vince, the sales manager, was very helpful as well.  Both Nick and Vince did a great job and made this experience wonderful.

Priscilla February 5, 2011, 2011 Accord (Philadelphia, PA)

"Happy with the Service"

Piazza Honda of Philadelphia is always reliable and do what they say in the time frame stated.  The car was clean when I picked it up, which is greatly appreciated.  I was very happy with the entire service experience.  The service technician, Chris, was very helpful. 

Paul February 2, 2011

"Nice & Efficient"

Piazza Honda of Philadelphia has always been nice and efficient to me.  A nice lot guy will take the car into the shop.  The receptionist was always very nice.  I also enjoyed the coffee they provided!

Edna February 2, 2011

"Very Pleased with Piazza Service"

I always take my 4 Hondas to Piazza Honda of Philadelphia Honda for service.  I am always pleased with my service there.  

Thomas February 2, 2011

"Great quality of Service"

I received the quality of service that I wanted.  They greeted me and explained everything to me very well.  The next day, Mike Quinn, the service manager, called me to make sure that I was satisfied with everything. 

Elease January 28, 2011, 2006 Accord

"All-around Great Service"

The service department is great.  The service advisors are very good at communicating.  They called to let me know that my car needed more work done and asked if they could proceed.  They found the problem.  They offered to send me a photo via email.  I really appreciated the extra effort. 

Christopher January 28, 2011, 2005 CR-V

"Highly Recommend"

The paperwork process did not take as long as I expected.  The physical condition of the vehicle was very good.  I would highly recommend Piazza Honda of Philadelphia.  

Kathleen January 27, 2011, 2011 Civic (Philadelphia, PA)

"Quick Service"

The service was quick, the service advisors communicated with me very well.  I like the way the service desks, are set up, right by the door.  I received an estimate and was told it would take 2 to 3 hours.  I did not mind the wait, they have WI-FI, to keep me entertained.  The car was actually done faster than they said. 

Karen January 26, 2011, 2009 Accord (Philadelphia, PA)

"Extremely Polite"

My salesperson, John Doung, was extremely polite and helpful.  He was very straight-forward and willing to help in any way he could.  Nothing was hidden from me. 

Emmanuel January 22, 2011, 2011 Accord (Philadelphia, PA)

"Smooth Service"

When you go to Piazza Honda of Philadelphia, everyone knows what they are doing.  You do not have to wait for anyone to assist you.  If you have any questions, a service advisor will come out and explain it to you.  Great service at Piazza Honda of Philadelphia. 

Peter January 18, 2011, 2008 CR-V (Philadelphia, PA)

"Very Accommodating Sales Staff"

Brian Henderson, my salesperson, was excellent and could not have been more helpful.  The General Manager, Ross, could not have done enough for me; he was so accomodation.  I would highly recommend Piazza Honda of Philadelphia. 

David January 13, 2011, 2011 Pilot (Ridley Park, PA)

"Very pleased with the Service Department"

I wanted to share how pleased I was with the services provided by Irma in the service department.  Our Honda CR-V kept breaking down on the way from DC to the Philadelphia airport and once there, my husband had no choice but to leave the car in the airport hourly parking lot.  I had to find a way to get the car out of the lot and have it repaired before my husband returned in three weeks.  I fortunately found Piazza Honda and the service advisor, Irma.  I arrived from DC the next day and was able to get the car to Piazza and thanks to Irma, the car was diagnosed, fixed and ready for my husband when he returned from his trip.  Irma was very reassuring, highly capable and extremely pleasant.  Irma exemplifies the meaning of customer service and Piazza Honda is very lucky to have her!

Elizabeth January 7, 2011

"Great Piazza Honda Staff"

I'm trying to sum up my experience at Piazza Honda and the only word that comes to mind is "stunned."  I truly do not believe that you could have done more for us.  My wife and I work hard for our money and I rarely feel like someone worked just as hard for it.  Piazza Honda really took care of us and we appreciate it.  The staff has always been great to deal with, but our experience with our salesman, Brian, was top notch.  To my amazement you guys didn't stop there.  The service staff also wowed me with not only timely repairs, but quick in and out, friendly service - that is rare from what I am used to.  I don't think it is crazy to say that I believe I will only be driving Honda's from now on. 

Dave January 7, 2011

"Great Body Shop"

Recently I received my Honda Civic back from my second bout of body work at your facility.  Takeo and his team have done an impeccable job repairing the damage from both collisions. I feel like I am driving a brand new car again. A special thanks to Takeo in particular for being so informative and easy to deal with. He really made this usually frustrating experience quite painless.  Thanks to you and your whole team at Piazza Honda!

Jason January 7, 2011 (Havertown, PA)

"No Pressure Buying Experience"

My salesperson, Sam Rizzillo, was very nice.  Adam Chaar, in finance, was also very nice.  When I walked into the dealership, I did not feel pressured into buying at all.  This was my first vehicle purchase from Piazza and it was a very nice experience.  

Renee January 6, 2011, 2011 Civic (Philadelphia, PA)

"8th Piazza Honda of Philadelphia Purchase"

Al Meloni, my salesman was very good.  I pre-ordered my Element and he called me immediately when it came in.  This was my 8th purchase from Piazza Honda of Philadelphia!

Thomas January 4, 2011, 2011 Element (Deptford, NJ)

"Wonderful Experience"

I just wanted to comment that I had a wonderful experience at Piazza Honda of Philadelphia.  My civic was acting crazy and the standard tests were not producing any indications of what may have been wrong.  The service department was very courteous and gracious to me.  I very much appreciated the service that I received at Piazza Honda.  In the end, although the diagnostic tests were unable to identify the problem, the experienced mechanics at Piazza Honda made an educated guess to the cause of the problem and they were correct.  Since then, my car has been running beautifully.  I will definitely bring my vehicle back to Piazza Honda of Philadelphia for future service.  I just wanted to say thank you.  Happy Holidays!

Victoria December 29, 2010

"Great Honda Dealership"

Ross,
Happy Holidays to you and your fine Honda organization.  I'm very proud of the Accord that I purchased, and will refer all my friends to your dealership, when they ask where I purchased my Honda. 

Ken December 24, 2010 (Philadelphia, PA)

"Purchased many Piazza vehicles"

I have purchased many vehicles from Piazza Honda of Philadelphia, and all my dealings with my salesman, Sam Rizzillo, have been both professional in nature and always friendly, informative and in my best interests.  While many have found the purchase of a new vehicle nerve racking, I have always enjoyed shopping at Piazza Honda and look forward to dealing with their employees, especially Sam, as evidenced by the many prior purchases and leases.  In thinking, I have probably now have each vehicle Honda sells except for the Odyssey and Ridgeline.  Who knows maybe next time, right now I am thoroughly enjoying my CR-V.  Thanks Piazza Honda!

Ernest November 29, 2010

"A Piazza Customer for years"

I have been with Piazza Honda of Philadelphia for many years.  The service department and I are like family now.  Getting this car from Joe Lewis was a smooth transition.  He wasn't overly aggressive to make the sale.  He was tuly interested in my needs and what I wanted in my car.  The new car sales manager came out and greeted my family and I while we finalized the deal.  This was a very memorable experience!

Yolanda November 26, 2010

"A Piazza Customer for the past 15 years"

We have been leasing our cars from Piazza Honda of Philadelphia for the past 15 years.  We have been using the same dealer and salesman, Al Meloni, each time and are completely satisfied. 

Angela November 8, 2010

"Quick and Reliable Service"

Everyone at this dealership was so attentive and nice.  They tell you everything and do not hold you up.  The wi-fi access was very convenient.  I went in there thinking I would be there for a few hours, so I brought my laptop.  Before I was able to get one job done, my car was already done.  The service advisors were all fantastic, and the personal care was wonderful.   

Stephen November 2, 2010 (Philadelphia, PA)

"7+ years - Piazza Honda Customer"

Joe Lewis has been my salesperson for the last 7 years.  He is the reason we keep coming back.  Hassle-free, in and out purchase - is his style.  Joe is a great guy to deal with and makes you feel like family.  He has also sold cars to my friends and family members.  I will be back to see him for my next car in about 3 years.  Thank you Joe!

Edward October 27, 2010

"Many, many Thanks"

I have to tell you that we had a wonderful experience buying our Honda from Piazza Honda of Philadelphia.  We want to extend our many, many thanks to your internet team as well, especially Sam Rizzello.  We are delighted with our car!

Irina and Cristian October 27, 2010

"Helpful & Gracious"

Sam was the most helpful and gracious in all my recent dealings with Piazza Honda of Philadelphia.  In fact, all my encounters with their personnel was satisfactory.  I am very satisfied with my experience and would certainly recommend Piazza Honda of Philadelphia. 

Averille October 25, 2010

"Bravo!"

I love this dealership.  The people are extremely polite, honest, fast and do excellent work.  I have never been mistreated; I always feel like I am a Valued Customer.  Everything is fully explained and once they take my car, the service advisor keeps me up-to-date with any changes for better or worse that I have encountered.  I have talked my brother into buying a car at this dealership.  He said it was so easy!  He saw the great service I recieved.  Bravo Piazza Honda of Philadelphia!

Kathleen October 19, 2010 (Aldan, Pa)

"Many Thanks"

I had a wonderful experience buying our Honda from Piazza Honda of Philadelphia.  We want to extend our many, many thanks to your team as well as our salesman, Sam Rizzello.  We are delighted with our car. 

Irina October 17, 2010

"Every experience a good one!"

Al Meloni, thank you for being the best salesman in the business.  We appreciate everything you and all your co-workers do and did for us through the years.  You have made every experience a good one, I have been dealing with you guys for many years.  Piazza Honda you are a true friend to me and my family when we come to you we get treated like Family not friends. Thank you and everyone at Piazza Honda.

Diane October 2, 2010

"Outstanding Service"

I want to convey to you the continued outstanding service I receive each time and love my car serviced at your dealership.  Mark Ferris, Lionell Evans, Gregory Trower and  Chris Calciano are your front line when it is about Customer Service.  I have dealt with your service department for 11 years and each year was terrific.  The service advisors are very courteous, professional, and efficient in the services they provide.  Again, it's my pleasure and I have continued confidence in all of your department performances.  Great work!

Bob September 26, 2010

"Professional Sales Team"

Your team of professional salespersons and sales managers have again allowed me to have fun when I purchased the 2010 Honda Civic EX.  i just love to drive my Honda Civic, not only because the backing of the sales, service and part departments of Piazza Honda dealership, but also because the car drives great and I am proud to be associated as a customer to this dealership.  I would put this dealership up against any in the country for knowledge of the product, service of the product and genuine Honda parts.  Way to go, guys!  I'll be back again, when I choose to buy another Honda.

Robert September 18, 2010

"Love Piazza Honda of Philadelphia"

Great experience!  Chris Tran was very personable, laid back and no pressure.  I have already recommended Piazza Honda to my friends!

Heather September 14, 2010

"Above & Beyond Service Department"

Piazza Honda of Philadelphia's service department is always very pleasant and professional.  I never have to sit and wait for hours for them to tell me the problem.  They are quick with a diagnostic test.  I have never had any problems with their service.  The customer service is excellent.  Great place to do business!

Patricia C September 13, 2010 (2005 Civic)

"A Piazza Customer since 1985"

I have been going to Piazza since 1985.  I pretty much know all of the salespeople and service advisors.  My service advisor, Chris, does a great job.  I feel very comfortable when I take my car in. 

Robert D September 9, 2010 (2009 Accord)

"Cannot Thank you Enough"

I can't thank you enough for the referral and the service I was given down at the dealership. Ross was great and Matt in the used car side was even better. They got us a great van and we wrapped up the deal today. Honda gave us a great rate in the financing that could not be beat. It is hard to believe that this is now my second car, but it is one sweet ride that I will be cruising around town in.
Thanks a million.
Ron

Ron September 9, 2010 (Odyssey)

"Great Place"

The service department is very easy to work with.  Any questions that I had were answered prompt and clarified.  Overall it is a very comfortable place.  They make me feel like family!

Michael G September 4, 2010 (2007 Ridgeline)

"Piazza Customer forever"

Sam Rizzelo went above and beyond to make sure that I was pleased with my lease experience.  I've dealt with him in the past and that is why I returned and will return in the future to Piazza Honda of Philadelphia. 

Linda September 1, 2010

"3rd Piazza Honda Purchase"

This is my third purchase from this dealership.  The service department at Piazza Honda of Philadelphia is also excellent.  I appreciated the respect and honesty I received when I brought my 2000 Accord in for service.  I know I will receive the same when I bring my 2010 in for service.

Dorothy August 22, 2010

"Helpful Sales Staff"

The salesperson I dealt with was Andy Au.  He was very nice and gave me all accurate information.  I would refer him to anyone because he was so helpful. 

Darlene August 20, 2010

"Efficient and Friendly"

They are efficient and friendly.  They made the service convenient for me.

Maria D. August 20, 2010 (2008 Accord)

"Great Service everytime!"

Piazza Honda of Philadelphia did everything they were supposed to do.  They took a reasonable amount of time.  They had to change my windshield wipers, rotate my tires, an inspection and changed the oil.  The car is running fine.  Every time I take it in, they fix it and tell me how long it is going to take.  Nobody has touched that car but them.

Marlene B. August 16, 2010 (2007 Accord)

"Commendation for Matt Vance "

This is a letter of commendation for Matthew Vance for the assistance and service he provided to my friend Greg in the purchase of a second Honda Civic.  I am still reflecting the turn-key service he gave. In a day and age when customer service is a term more often expressed than delivered, Matt is a treasure. The "can do" attitude and "will do" performance that he exhibited should be examples to everyone.  Congratulations to you for havnig him on your team!

Jack,August 15, 2009, Philadelphia, PA (2010 Civic)

"A+ Service"

The girl who answered the phone was really nice and informative.  I thought I had to schedule an appointment, she said if I brought it right over, they could do it that day.  She called when it was done and told me that the tires were on special.  They had the car done in only a few hours. 

Nicholas D. August 14, 2010 (2009 Element)

"Very Courteous"

They are always very courteous, they explain everything to me, which I love.  Also I get coupons in the mail, which I appreciate.

Christal P. August 13, 2010 (2004 Pilot)

"Professional and Personable"

The people are really professional and personable.  I have never had to come back with any problem for the work that they completed.  They have always done it right the first time.

Mayra S. August 7, 2010 (2003 CR-V)

"Great prices!"

It was not a huge service, just an oil change, but it cost me way less than I thought.  I also liked the fact that they drove me to work and picked me up in an awful rainstorm, was absolutely amazing.  They even helped me with directions to get around the floods!

Vicki S. August 5, 2010 (2004 Odyssey)

"Above and beyond treatment"

Brian and Vince went above and beyond to make us feel comfortable in purchasing our new vehicle.  Brian thoroughly explained how the vehicle worked through a demonstration.  We had an exceptional experience and will recommend family and friends to purchase from Piazza Honda of Philadelphia.

Neil July 28, 2010

"Nothing but high Remarks!"

I have nothing but high marks for your dealership.  Jennifer answered my Internet inquiry very quickly.  Joe Reed was a pleasure to deal with.  Very responsive and honest.  Adam was also great.  Typically, the part of buying a new car that everyone dreads is the part of the process Adam handles.  But I found him to be very credible and helpful.

 

I came from NJ to buy the vehicle.  Close to 100 miles from my house.  Glad there weren't any unpleasant surprises when I arrived at the dealership.

 

Thanks

 

Phil

Phil D. July 27, 2010

"Polite staff!"

The service personnel are polite.  They talked to me and told me what was going to be done.  My salesperson even stopped over and had a conversation with me.

Charles H. July 21, 2010 (2009 Accord)

"Positive Experience"

They do everything correctly and in a timely manner.  All the personnel are friendly and helpful.  Overall, it was a very postive experience.

Stephanie R. July 20, 2010 (2008 Civic)

"Excellent Service Department"

They know me by name and I am always taken care of promptly.  I am in and out quickly.  There are no questions.  They are very courteous at the service department. 

Joanne C. July 15, 2010 (2009 Accord)

"Phenominal sales purchase"

Brian Henderson, my salesman, was phenominal from start to finish of the entire sales process.  I highly recommend sending other people to him.  Brian was the reason I bought the car that day. 

Michael July 7, 2010

"Good Experience"

I always have such a good experience at Piazza Honda of Philadelphia!  They are quick, friendly and helpful.  It is the easiest thing to go in and get your car serviced.  They provide great service all the time.  Overall, it was a very, very, very good experience!

Paul R. July 7, 2010 (2005 Civic)

"Great place"

They have a nice waiting area and good service.

Wayne T. July 6, 2010 (2007 Odyssey)

"Good people"

Everyone there knows me by first name.  They are always respectful.  They are good at what they do and hospitable.

Janis D. July 1, 2010 (2003 Pilot)

"8th Purchase from Piazza Honda - New Civic Coupe"

This is my eighth purchase from Piazza Honda of Philadelphia and the reason for my return is the salesperson Al.  He really goes the extra mile and he does not brush me off after the purchase.  He is extremely helpful and I recommend him highly. The general manager was nice and helpful also.            

Angelina April 2, 2010, Philadelphia, PA

"New Accord Sedan"

My salesperson Joe was a ten plus.  He was honest and to the point.  The finance person made me feel very comfortable during the paperwork process.  I would definitely rate him as "excellent".      

Paul June 15, 2010, Springfield, PA

"3rd Purchase!"

Al Meloni is terrific!  This is the 3rd vehicle I purchased from him.  Vince, the sales manager, was also a pleasure to work with. 

Robert June 10, 2010

"Amazing"

I had an amazingly easy car shopping and buying experience.  I was at the end of my rope trying to purchase a vehicle with other dealerships.  Piazza Honda of Philadelphia was amazing from start to finish!  I will always come here first!  Also, I've been converted to a life long honda owner!

Erica June 9, 2010